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Organization: Distress Centres of Greater Toronto - Brampton - 24 Hour Helplines/Suicide Crisis Line/Multilingual Distress Lines

Description of Services: Trained volunteer responders provide support for people struggling with overwhelming emotional distress, social marginalization and mistreatment, or having thoughts of suicide. Provides free telephone support in English and 8 languages, for the diverse population of Toronto, Peel, and the GTA through the following programs and services:

  • Helpline (English) - Daily 24 hours
    well-trained volunteer responders provide timely support to people struggling with emotional distress, social marginalization and mistreatment, or having thoughts of suicide
  • 9-8-8 Suicide Crisis Helpline
    a new helpline for anyone across Canada who is thinking about suicide, or who is worried about someone they know. Call or text 9-8-8 toll-free, anytime for support in English and French
  • Multilingual Distress Lines - Support in 8 languages, Mon-Fri 10am-10pm
    trained volunteers assist people in the areas of emotional distress, relationship issues, and life changes. English service offered daily 24 hours. Service also offered in 8 other languages: Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu
  • Survivors of Suicide and Homicide Loss
    those who have lost someone to a suicide or homicide experience a number of short and longer term impacts including social and mental health impacts. Open conversations with trusted individuals and peers helps to process feelings of loss and isolation and provides help to navigate the journey of healing and loss


Services provided via phone and text

Volunteer opportunities available

Fees: None
Eligibility - Population(s) Served: Adults 55 years and older for Telecheck Seniors Program * Adults 16 and older for Touching Base Program * other programs open to all
Languages: English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Punjabi ; Spanish ; Urdu
Area(s) Served: Peel Region ; Etobicoke North * TeleCheck and Touching Base program: catchment area of Ontario Health atHome-Brampton (Central West) and Mississauga

Teletype: 905-278-4890
Crisis: Mississauga/Brampton: 905-459-7777
Caledon: 1-877-298-5444
Toronto: 416-408-4357
Fax: 1-888-658-8577
Email: info@dcogt.com
Website: www.dcogt.com
Address: Box 243, Adelaide PO
Toronto, ON
M5C 2J4
Street
Address: 		Brampton
Location: Brampton
Hours: Administration: Mon-Fri 9am-5pm
Helplines (English): Daily 24 hours * Chat and Text on Line 4pm-12midnight

 

About Us

Distress Centres of Greater Toronto is a non-profit, charitable organization that currently has inbound and outbound support services for the GTA populace. DCOGT provides free, confidential, multilingual and non-judgmental support and referrals for people in crisis/suicidal situations, people with mental health issues, and for those individuals who are socially and psychologically isolated. All programs are supported by trained volunteers supported by professional staff.

This information is provided by thehealthline.ca. It was last completely updated on: 5/23/2025

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