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Are you or is someone you know experiencing responsive behaviours/personal expressions?

‘Responsive behaviours’ or ‘personal expressions’ refer to words, actions, or gestures used by a person living with dementia, complex mental health or neurological condition to express an unmet need, distress, discomfort, or reaction to their environment. Responsive behaviours/personal expressions can be verbal (e.g., crying, grunting, yelling, asking repetitive questions, making sexual comments, cursing) or physical (e.g., banging, kicking, collecting items, fidgeting, grabbing, spitting, pacing). 

​Behavioural Supports Ontario (BSO) provides behavioural healthcare services for older adults in Ontario with, or at risk of, responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions. BSO also provides support to family care partners and healthcare providers across sectors.