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Southlake @home

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Newmarket
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Call 911 in emergencies
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Fax: 905-830-5962
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Daily 24 hours
Application
Care Navigators assess patients while they are still in hospital

Eligibility / Target Population
Patients must live within service boundaries and assessed by Care Navigator to determine eligibility

Languages
English

Language Notes
Translation services available

Area Served
Newmarket and surrounding areas

Accessibility
W_wheelchair.gif Wheelchair Accessible

Description of Services:
Integrated transitional care program designed to support patients in returning home safely and sooner from hospital, while continuing their recovery in the comfort of their own home

The program provides individualized, coordinated care that focuses on recovery, rehabilitation, independence, and overall well-being * depending on patient needs, services may include nursing, physiotherapy, occupational therapy, personal support, social work, speech-language pathology, and other interdisciplinary supports

A Coordinator works closely with patients, families, hospital teams, and community providers to ensure a seamless transition home, timely access to services, and ongoing care coordination

Offers support for up to 16 weeks, with specialized 8-week pathways for Trauma, Orthopaedic, Surgery, and Cardiac patients * these pathways provide targeted rehabilitation and clinical supports tailored to each patient's recovery needs

Goal is to reduce unnecessary hospital stays, prevent avoidable readmissions, and help patients regain their strength, confidence, and independence at home * when needed, patients are connected with ongoing community services to support their long-term well-being
Last Updated: Nov 13, 2026: Suggest an edit