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Case Management

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1 Elizabeth St, Suite L2
Orangeville, ON
L9W 7N7
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519-941-0465
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Over 18 years 1-888-811-2222 * Under 18 years 519-941-1530 (Dufferin Child and Youth Mental Health Crisis Line)
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Toll-Free: 1-877-451-2123
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Fax: 519-941-0580
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Mon-Fri 9am-5pm
Application
Call Intake

Eligibility / Target Population
Adults 18 years and over with mental health or addiction crisis or people having difficulty coping

Fees
None

Executives
Sinthusha Panchalingham - Program Director
parnchalinghams@cmhapeel.ca

Contacts
Tim Smith - Program Manager
519-941-0465 * smitht@cmhapeel.ca

Languages
English

Language Notes
Translation and interpretation is available for most languages. When you call please let us know if interpretation services are needed

Area Served
Dufferin County

Accessibility
W_wheelchair.gif Wheelchair Accessible

Description of Services:
Program for people with mental health and/or substance use issues that has limited or negatively impacted their ability to function on a daily basis for a prolonged period of time * supports independence and improves quality of life
  • establishes a supporting, trusting relationship with the person through regular visits
  • help person navigate the system and advocate for the services/supports they need
  • complete assessment of needs using OCAN tool to develop personal recovery goals
  • provide education about mental health, medications, coping strategies, etc. 
  • crisis intervention and planning to increase persons ability to manage future stressors
Last Updated: May 4, 2026: Suggest an edit